This guide is for those configuring remote access to work computers using Microsoft Remote Desktop on Mac. For our customers, an RDP shortcut is normally emailed through and immediately usable on any Windows computer without having to configure the Server address. However, if you’re using a Mac computer, a little more work is required.
If you don’t already have it installed, search for and download the Microsoft Remote Desktop app from the AppStore. The same App can be installed on your iPad or iPhone.- Once installed, open the app and create a new connection using the information provided by your Manager or IT Provider
Friendly Name: Work Computer or similar
PC Name: MUST match what has been provided. E.g. remote.mywork.com.au:3300
User Account: MUST match what has been provided. E.g. DOMAIN\john
Password: Leave this empty to ensure you’re prompted to log in each time. Do NOT enter/save the Password.
Display: Your preference though generally preferred the match settings shown below.
Devices & Audio: Ensure Clipboard and if necessary, Printers is selected to enable Printing to Home/Remote Printer. - Close the new connection windows to Save it, then click Start to login
- Be sure to log off once you’re finished with your session!
